18.2 million passengers vote Emirates as the best airline in the world for 2013
Emirates has been voted the world’d best airline by 18.2 million passengers in 160 countries at the annual Skytrax World Airline Awards. The Dubai-based airline had also won the prize in both 2001 and 2002.
The survey is based on measuring customer satisfaction for the Passenger Experience, across both Airport and Onboard environments – including check-in to boarding, onboard seat comfort, cabin cleanliness, food, beverages, etc.
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