Hate text spammers? Globe to stamp them Out
Globe Telecom Inc is out to bar another company for spam-texting its subscribers, proving its dedication to fight abusers of its prepaid service.
In a statement on Wednesday, Globe said it has filed a complaint with the National Telecommunications Commission (NTC) against training company Centre for Global Best Practices. The centre had been sending unsolicited promotional texts to Globe’s clients and is being asked to pay a fine for its annoying messages.
The telecommunications giant also asked NTC to permanently bar the centre, its agents and employees from texting to Globe clients. Globe said a cease-and-desist order should be placed against the centre even as the complaint is being processed.
Globe General Counsel Froilan Castelo warned other companies from abusing Globe’s prepaid service, saying ‘Globe Telecom will not tolerate the use of our network for activities that serve as a nuisance to our subscribers, especially if they are unsolicited and unwanted.’
Globe receives complaints of spam texters through their customer service department, giving them information on which businesses abuse the prepaid service for their own purposes. The telecom company had already filed a similar complaint this month against health insurance provider Caritas Health Shield Inc.
Many Globe subscribers complain of getting as much as 10 spam messages a day from abusive spam texters. Most of these messages use prepaid numbers that are harder to trace and easier to dispose. Legitimate alert messages approved by Globe do not use 11-digit numbers.
Globe clarified that companies who send spam messages are violating their Terms and Conditions on fraudulent and abusive use. The telecommunications further encouraged its subscribers to report text spammers through their website or by tweeting @Talk2GLOBE.